Terms of Service (TOS)

Congratulations on choosing Easy Website!

1. Acceptance of Terms

This Terms of Service (TOS) agreement is between you (Client) and Easy Website, an Illinois company, and its legal successors and assigns.

By accepting this Terms of Service (TOS) electronically or in writing, and/or by using Easy Website’s services, including but not limited to, submission of content to Easy Website’s design department, payment or authorization of payment, you (Client) agree to be bound by the following terms and conditions. Client also agrees that Client’s electronic acceptance of this TOS shall have the same force and effect as if Client had agreed to this TOS in writing.

Easy Website provides its services to Client subject to the following TOS, which may be updated from time to time without notice. Client should periodically review the most current version of the TOS at http://www.easywebsite.com/terms-of-service. Failure to comply with the TOS may result in account termination. By using Easy Website’s services Client agrees to (and hereby signs) the most current version of the TOS. If Client does not expressly reject the TOS and cancel Client’s account within 5 days from the date of initial sale, Client agrees to (and hereby signs) the TOS and Easy Website is instructed to commence work on the Client’s website as if Client had expressly accepted the TOS.

Client’s acceptance of the TOS is binding upon all Easy Website services including the purchase of additional services or additional websites or accounts at a later date.

2. Description of Service

Easy Website designs and hosts websites and provides other website-related services, including, but not limited to, support and modification of websites, e-commerce, flash, web-traffic reporting, database development, easy interface for updating the website, email accounts and additional website-related services. Client understands that Easy Website’s services may include certain communications from Easy Website such as advertisements, notices, service announcements and newsletters. Client is responsible for obtaining access to Easy Website’s services that may involve 3rd party fees (including but not limited to, ISP, merchant accounts and gateways). Client is also responsible for all equipment and software necessary to access Easy Website’s services.

3. Electronic Delivery Policy

Easy Website is a website-related business and communicates with its Clients electronically. When Client accepts this TOS Client consents to receive electronically from Easy Website any notices, agreements, disclosures, or other communications (Notices). Client agrees that Easy Website may send electronic Notices in either of the following ways 1) To the email address provided to Easy Website at the time of sale or 2) to the new email address account Client set up through Easy Website. Client agrees to check the designated email addresses regularly for Notices. Notice from Easy Website is effective when sent by Easy Website, regardless of whether the Notice is read or received by Client.

4. Privacy Policy

Personal data and certain other information about the Client are subject to Easy Website’s Privacy Policy. For more information see the privacy policy athttp://www.easywebsite.com/privacy-policy. By using Easy Website’s services Client also agrees to the most current version of Easy Website’s Privacy Policy.

5. Call Monitoring and Recording Privacy Statement

As part of Easy Website’s commitment to providing the best possible service Easy Website may monitor and record phone calls answered by Easy Website and made by Easy Website. Easy Website may also archive recorded voice mail messages. Easy Website records calls for training purposes, to improve customer service, and to ensure an accurate record of Client calls, which may be needed to support transactions that take place over the phone. This allows Easy Website to identify how Easy Website can better serve its customers.

6. Unacceptable Practices

As Easy Website strives to offer the very best service, there are certain guidelines and policies that must govern Easy Website’s efforts and relationships with its clients. Practices that are in violation of these guidelines and policies are strictly forbidden and may result in the immediate termination of Easy Website’s services. Such decisions are at the sole discretion of Easy Website. Unacceptable practices include, but are not limited to:

Adult or pornographic material including, but not limited to, sexually explicit or suggestive material
Sexually oriented products or services (e.g. escort services), or other sexually oriented material
Nudity, including airbrushing (exceptions granted on a case-by-case basis if for medical or artistic purposes)
Lingerie websites
Offensive or otherwise distasteful material
Content or language that is harmful to minors in any way
Bulk emailing tools
Distribution of internet viruses or other harmful or destructive activities
Hacking and cracking
Scams or phishing for personal information
Solicitation of funds other than for legal charitable organization (exceptions granted on a case-by-case basis at Easy Website’s discretion)
Gambling, gaming, lotteries, and like activities
Harmful, threatening, violent, abusive, harassing, tortuous, vulgar, obscene, libelous, invasive of another’s privacy, racial, chauvinistic, ethnically offensive, complaint websites, or otherwise objectionable content or language
Defamatory, hateful or revenge content or language
Aids to pass drug tests or aids to pass lie detector tests
Illegal activities such as ponzi schemes, pyramid schemes, fraudulent charging of credit cards, copyright violations, plagiarism, software piracy, and all unauthorized use of materials or content that infringes on third parties’ intellectual properties
MLM without a legitimate product or service, with a front product or service, or where the primary intent is to recruit new members rather than to sell products
Reverse Funnel Systems
Cash Gifting
Illegal drugs or drug paraphernalia
Prescription drugs and related content
Alcohol sales
Tobacco sales
Miracle cures
Fake documents
Fireworks, pyrotechnics, firearms, explosives or weapons.
Intentional or unintentional violations of any applicable local, state, national or international law
Reselling of email accounts or hosting accounts to third parties
Reselling of any Easy Website services including, but not limited to, design services, updates, and WTD to third parties without a written re-seller agreement
Spamming and all other forms of unsolicited messages including, but not limited to, spam, chain letters, and junk email
Links to other sites that are in violation of Easy Website’s policies and guidelines
Other activities, whether lawful or unlawful, that Easy Website deems to be in poor taste or that reflect adversely on Easy Website or Easy Website’s other clients
Easy Website reserves the right to refuse to design or host an account at its sole discretion at any time.

As a Easy Website Client, you agree to conduct your business in a legal and professional manner. Client understands that all information, data, text, software, music, sound, photographs, video, messages and other material (Content) on Client’s website is the sole responsibility of the Client. Client is fully responsible for all website content and agrees to hold Easy Website harmless in the event of third parties’ legal issues brought against Client for Client’s business practices. Easy Website retains the right to terminate any accounts that are in violation with the letter or spirit of this TOS. Easy Website may also at its sole discretion and at any time, discontinue providing services, or any part thereof, with or without notice. If an account is terminated by Easy Website for a TOS violation the Client is not eligible for a full refund and any refund is subject to the Cancellation Fee and Refund Policy. (See Termination)

As an Easy Website Client you may have access to editing tools for your website. Client may edit, add or delete content to the website at anytime. With this understanding Easy Website may or may not pre-screen content. Easy Website shall have the right (but not the obligation) to pre-screen and refuse or remove any content at its sole discretion. Client agrees that Client bears all risks associated with the use of all content, whether edited or written by Easy Website or not, including any reliance upon accuracy, usefulness or completeness.

Client acknowledges that Easy Website may access, preserve, and disclose Client’s account information and content if required to do so by law or in a good-faith belief that such access, preservation, or disclosure is reasonably necessary to comply with legal processes, enforce the TOS, provide customer service or protect the rights, property, or safety of Easy Website and the public.

7. Intellectual Property Policy

Easy Website respects intellectual property laws, including those applicable to copyright and trademark, and the intellectual property of others. Easy Website may terminate accounts for copyright or trademark infringement, or for any other reason Easy Website deems appropriate as it may relate to Client’s use of another’s intellectual property. If you believe your work has been copied and is accessible on a Easy Website’s website please see Easy Website’s Intellectual Property Policy at http://www.easywebsite.com/intellectual-property-policy/

Easy Website will not use copyrighted or trademarked materials on any Client’s website without the express written consent of the copyright or trademark owner. It is Client’s responsibility to ensure that all content submitted to Easy Website is original content and free from third-party copyright or trademark protection, or to obtain permission to use from the copyright or trademark owner. Client assumes full liability for any copyright or trademark infringement of Client’s website on any third-party copyright or trademark, including, but not limited to, any infringement due to website content, website design or the look and feel of Client’s website. (See Unacceptable Practices).

Client content that is sent to Easy Website will remain the intellectual property of the Client. Easy Website does not return original content to the Client. Unless a request to return the original content to the Client is made in writing upon submission of the content, the content will be archived or destroyed. Easy Website will attempt to honor requests to return original content; however, Easy Website has no liability and does not guarantee the return of any content to Client.

8. International Use

Recognizing the global nature of the internet, Client agrees to comply with all local rules regarding online conduct and acceptable content. Specifically, Client agrees to comply with a) all laws and regulations regarding the transmission of technical data exported from the United States, or the country in which Client resides and/or transacts business, and b) all laws and regulations regarding the collection and processing of personal data, including those relating to the transborder transfer of personal data.

9. Interstate Communications

Client acknowledges that by using Easy Website’s services Client will be causing communications to be sent through Easy Website’s computer networks, which may be located throughout the United States. Due to the nature of electronic communications, even communications that seem to be intrastate can result in the transmission of interstate communications. Client acknowledges that use of Easy Website’s services results in interstate data transmissions and may result in transborder transfer of personal data. Client hereby consents to the collection, processing and transborder transfer of such personal information as Client may provide or make available to Easy Website.

10. Website Construction Procedure

With help and input from the Client, Easy Website will develop the website. Client must submit content through the Design Questionnaire before work may begin on the development of the website. Client must electronically accept the TOS before access is granted to the Design Questionnaire. After content is submitted by the Client the website is developed. Prior to the website being taken live the client will receive a missing information notification if content is incomplete.

In submitting content through the Design Questionnaire, links to sample sites the Client likes are for general information purposes only and assist Easy Website with the design of the Client’s custom website. The functionality and detail of the sample sites will not be duplicated unless such functionality and detail are specifically requested. In that case, Easy Website will evaluate whether the requested functionality and details are included in site setup or must be billed hourly. If they are to be billed hourly, Easy Website will provide an estimate of the amount of time required to implement the functionality and details. If the Client wishes to proceed, Easy Website will do so and will invoice the Client for hours spent on the items. The Client will be responsible for any hours spent on the requested features, which may or may not total to the same amount as the estimate.

The design and content layout are presented to the Client for approval. After the Client approves the website, the website will go live. The Easy Website QC team may review the text before site goes live to correct any possible errors. Easy Website will not be held liable for accuracy of information, typos, or spelling errors in any of the content approved by the Client and published on the website. Client will be notified by email that the website is now live.

Client understands, agrees and acknowledges that Easy Website does not guarantee a time frame for completion of ANY website. A website cannot be completed without submission of complete content, design approvals and participation from the Client. If Client continues submitting additional content throughout the development process, the completion time frame is increased. If Client does not submit complete content and Easy Website is not able to start or complete the website, Client is still responsible for all fees incurred including, but not limited to, design purchase price, set-up fees, enhancements purchased and monthly hosting charges that begin accruing from date of sale. If Client’s website requires custom programming, functionality, flash, e-commerce or the use of a database, the overall development time will be extended.

11. Client Approval

Client is responsible for testing the functionality of the website upon Easy Website’s request for approval, and notification that the website has been completed. This includes, but is not limited to, functionality of all website pages, database, e-commerce store, payment functions, galleries, forums etc. Upon Client approval of the website to go live Client agrees services have been rendered and functionality of website has been tested and approved by Client.

The Client understands and agrees that if the Client does not respond within 5 business days to Easy Website’s request for approval and notification that the website has been completed, the website along with the functionality of the website and services rendered, will be deemed to be approved by the Client, and the website may be taken live “as-is”.

The Client understands and agrees that if the Client does not respond to requests for missing information a final notification will be sent to the Client. If the Client does not respond within 5 business days to Easy Website’s notification or requests for missing information, the website, along with the functionality of the website and the services rendered, will be deemed to be approved by the Client, and the website may be taken live with the missing information “as-is” or “under construction”.

In the event that Easy Website completes all of the work per the original sale, Easy Website reserves the right to move the site live and deem the work to be completed without Client’s permission if Client will not give approval of the work.

12. Website Change Requests Before and After Website Goes Live

Easy Website agrees to build a website and/or database to specifications quoted per the original sale and original invoice. Any additions or changes requested outside of the scope of the original sale, either prior to the custom website going live, or after the site has gone live, will be billed at Easy Website’s standard hourly rate. Easy Website is not obligated to complete Client requests or changes outside of the scope of work on the original invoice. If Easy Website does not agree to Client requests or changes, Client is still obligated to pay all fees incurred and due.

13. Database/Programming

Easy Website does not guarantee a time frame for completion of ANY custom database or custom programming completed by Easy Website or a Easy Website Partner. If database is completed by Easy Website a custom “Database Specifications Summary” may be presented to the Client. Easy Website agrees to complete the database design according to the specifications outlined. If the Client does not object or respond to the Database Specifications Summary in writing within 5 business days it will be deemed to be accepted by the Client and Easy Website may proceed with development of the custom database as outlined. A Database Specifications Summary may not be presented to the Client for purchase of pre-built database modules and e-commerce store modules.

If Client requests changes to a pre-packaged database, pre-built database module, or e-commerce store module, changes are to be billed to Client at Easy Website’s standard hourly rate. There is no guarantee that changes made by Easy Website to a pre-packaged database, pre-built database module, or e-commerce store module will work. Client agrees charges are valid and agrees to pay for all fees incurred for Client’s requested changes to pre-packaged databases, pre-built databases modules, or e-commerce store modules. Once work has begun on a database or custom programming there is No Refund if cancelled.

Client is responsible for testing the functionality of the website upon Easy Website’s request for approval and notification that the website has been completed. This includes, but is not limited to, testing the functionality of the custom database or programming. Upon Client approval of the website to go live, Client agrees services have been rendered and functionality of website has been tested and approved by Client.

Easy Website will instruct Client as to the use of the custom database and the inputting of data related to such database. However, data entry is the sole responsibility of the Client. If the Client requests Easy Website to enter data into the database, the Client will be charged, and agrees to pay, for such data entry at Easy Website’s standard data entry rates.

14. E-commerce/Stores

Client is required to submit store content via Easy Website’s content spreadsheet. Easy Website will input up to 20 products free of charge. The Client will be provided with instructions to input any additional products into the store. If the Client requests Easy Website to enter additional products exceeding the original 20, the Client will be charged, and agrees to pay, for each product added to the store at Easy Website’s standard product-entry rates. The e-commerce store module is pre-built and any changes to the look or functionality of the pre-built store require custom programming. The Client will be billed at Easy Website’s standard hourly rate for requested changes.)

Client is responsible for testing the functionality of the e-commerce store upon Easy Website’s request for approval and notification that the website has been completed. This includes but is not limited to testing the payment functionality. Easy Website is not responsible for functionality of third-party services such as, but not limited to, merchant account, or gateway. Upon Client approval of the website to go live, Client agrees services have been rendered and functionality of website has been tested and approved by Client.

15. Enhancements to Website

Client may purchase enhancements to the website at the time of initial sale or any time thereafter. Enhancements to the website may include, but are not limited to, custom programming, database, flash, e-commerce, logos, galleries, rollovers, SEO, etc. Client’s requests for enhancements to the original sale will be due and billed separately and at the time of request. The monthly hosting fee will be adjusted according to the enhancements requested or the hosting package selected by Client.

Some enhancements such as, but not limited to, flash, custom programming, functionality, etc, may require that a specifications summary be presented to the Client. If the Client does not object to the specifications summary within 5 business days, the summary will be deemed to be accepted, and Easy Website will proceed with the development as outlined. Once work has begun on enhancements purchased by the client there is no refund if cancelled. Enhancements or additional services purchased after the initial sale are separate purchases and are in addition to and separate from the original sale. If a client cancels an enhancement the original sale is not cancelled.

16. Expedited Services

While Easy Website does not guarantee a time frame for the completion of any custom website, it may offer an optional expedited service to Client for a fee. Expedited service is not available for all accounts and all requests for expedited service must be approved by Easy Website at its sole discretion. Client understands and agrees that Client’s use of expedited service does not guarantee that Client’s website including its corresponding design, enhancements, databases, e-commerce stores, flash, etc, will be completed more quickly than they would be without the use of the expedited service. The expedited service fee only ensures that Easy Website will make reasonable efforts to more quickly assign designers and programmers to the account and to increase their hours spent on the account in an effort to facilitate development than would be the case under the ordinary developmental process.

The successful use of expedited service is contingent upon Client’s timely acceptance of the Terms of Service, payment of any and all fees due, completion of the Design Questionnaire, acceptance of any project specification documents prepared by Easy Website and Client’s timely cooperation with Easy Website in any solicitation for information related to the website’s development.

If expedited service is offered to Client by Easy Website, Client may be presented with an estimated date of completion. Client understands and agrees that such estimated dates of completion are estimates only and may apply only to one particular element of the website, i.e. database, flash, e-commerce, design, and not necessarily to multiple elements of the website or to the website collectively. Under no circumstances will Easy Website guarantee the respective portion or portions of the website subject to the estimated date of completion to be completed sooner than the estimated date of completion. Should circumstances arise that make it impossible to complete the portion or portions of the website that are subject to the estimated date of completion by the estimated date of completion, including but not limited to Client failure to provide Easy Website with requested information in a timely manner, Easy Website reserves the right to change the estimated date of completion accordingly or to cancel the expedited services and refund a portion of the expedited service fee to Client. Regardless of whether work is completed by the estimated date of completion, Client remains liable to Easy Website for any and all other charges related to the website’s development.

17. Additional Services

Client may purchase at an additional monthly cost additional services offered by Easy Website. Additional monthly services may include, but are not limited to, search engine optimization, advertising campaign management, and back-up software. Additional monthly services include a monthly fee that is incurred and billed every month beginning from the date of purchase of the additional service. Easy Website will not refund any fees incurred for additional services or paid by the Client prior to the cancellation effective date for the additional service. Any fees invoiced and incurred are valid and Client agrees to pay. Additional services purchased may be cancelled with 30 days written notice.

18. Email Accounts

Based on the hosting support package purchased, email accounts are also provided. Email accounts may be set up immediately upon Client’s purchase of website. Client does not need to wait until custom website is live to use email accounts. It generally takes 24-48 hours for hosting and email to be prepared. To begin using email accounts Client should contact Technical Support atsupport@easywebsite.com

19. Technical Support

Easy Website’s technical support department should be contacted atsupport@easywebsite.com for any concerns with Client email accounts or any problems with hosting or functionality of the website after the website is live. Easy Website provides technical support for email and down time issues that are caused by Easy Website. Tech support is available for a fee per occurrence and at an hourly rate for all other technical support issues. Client agrees to pay for technical support services requested by Client at Easy Website’s hourly rate and that Easy Website may charge Client’s account for such technical support fees.

If Client uses Easy Website’s technical support services, including but not limited to screen share sessions, Client acknowledges and understands that Easy Website does not warranty that technical support services will meet Client’s requirements or be error free. (See Disclaimer of Warranties and Limitation of Liabilities.)

20. Customer Service

Easy Website strives to offer the best service available. Customer service complaints or concerns should be emailedsupport@easywebsite.com

21. Use and Storage

Client acknowledges that Easy Website may establish general guidelines and limits concerning use of Easy Website’s services and may modify these guidelines at any time. Limits may include but are not restricted to, the maximum number of days that email messages or other content will be retained, maximum number of email messages that may be sent from or received by an account, the maximum size of any email messages sent and the maximum disk space that will be allotted on Easy Website’s servers on Client’s behalf.

Client acknowledges that Easy Website is not responsible for backing up Client’s website and data. Client should seek appropriate backup solutions. Changes made by Client using the editing tool or by Easy Website may be lost if data loss occurs after a scheduled backup by Easy Website.

22. Server Security Practices

Easy Website utilizes security practices that comply with standards set by the Payment Card Industry (PCI) in maintaining its servers. Easy Website will not modify its shared-hosting server settings and configurations to Client’s individual preferences. Easy Website routinely scans its servers to ensure compliance with good security practices. Unauthorized security scanning and penetration testing of shared-hosting servers by the Client is strictly prohibited.

Easy Website at its sole discretion may allow or perform server administration and or customization to client accounts that are hosted on a virtual private server (VPS) or a private server. Such server customization and administration is subject to Easy Website standard hourly rates and Client agrees to pay for any and all such customizations requested.

If Client uses its website to collect, store, display, process or otherwise use sensitive or confidential information including but not limited to credit card information, social security numbers, credit or financial information, medical or health care related records, insurance records, sales records, personal information, etc, then Easy Website at its sole discretion may require Client to utilize certain services to improve the security of Client’s website. Such services may include security certificates, hosting Client’s site on a Virtual Private Server (VPS) or on a private server, and using programming that encrypts the sensitive or confidential information used by Client’s website. Client understands and acknowledges that there may be costs associated with these services and agrees to pay for said services if use by Client. Easy Website reserves the right to terminate Client accounts that refuse to meet Easy Website’s security requirements for Client’s website.

23. Design Time/Service Contract

Client may wish to make changes or updates to the live website that Easy Website is hosting. Most changes can be made using Easy Website’s online editors. The online editors may not be available for all websites, or all pages of a website. Availability of the online editors is dependent upon the functionality and specifications required for the Client’s website. If Client desires for Easy Website to make changes to website, design time may be purchased at an hourly rate or in blocks of design time as a Design Service Contract.

Easy Website is not responsible for any changes Client makes to website, or if Client breaks the website. Time required by Easy Website to repair changes made by Client will be billed to Client at Easy Website’s standard hourly rate or Easy Website may utilize design time that has been purchased by the Client.

Flash updates, MySQL updates, and PHP updates are considered enhancements or additional services purchased, and are not design updates to the website. The appropriate fee will be charged for the purchase of each enhancement. Design Service Contract time may not be used for Flash updates or PHP updates purchased by the Client. Flash and PHP Service Contracts may also be available for purchase.

24. Monthly Hosting Agreement

Monthly hosting is billed 30 days from the date of sale and is recurrently billed every 30 days thereafter. Monthly hosting is billed from the date of sale, regardless of the date the website goes live, because hosting costs are incurred immediately. Server space is secured for the developing website and/or for existing Client domain names. In addition, email accounts and support are available from the date of sale and are paid for with monthly hosting fees.

25. Domain Names

Domain names purchased by Easy Website and website designs, databases, stores, or programs created by Easy Website are the property of Easy Website until Client has paid all fees to date. At that time ownership of the site and its functionality, and domain name may be transferred to the Client’s control upon receipt of the Client’s written request. Sham purchases of sites may not be transacted with the intent and/or result of having a site built, then reselling the site or transferring the site to another hosting provider. Easy Website expressly reserves the right to retain one copy of any website designs, databases, stores, flash, programs, writings, or any other work created for Client for evidentiary purposes.

Upon transfer of domain and/or website to Client or another service provider, at anytime, Client agrees that Easy Website has met in full its obligation to Client, and Easy Website is released of all past and future obligations to the client. Additional work and/or hosting done for Client must be agreed to in writing and paid for by Client. Easy Website reserves the right to transfer domain name(s) to Client at anytime. Upon receipt of any legal action or intellectual property disputes Easy Website may transfer domain name to Client. After transfer of domain name to Client for any reason, or upon Client request Client for transfer, Client is responsible for domain name renewal.

Domain names are purchased through a third party service. Easy Website cannot guarantee the availability of domain names and has no liability for a domain name not being available for purchase after the initial sale. If a domain name is not available for purchase Easy Website will assist the Client in selecting and purchasing an alternate domain name. Domain names already owned by the Client remain the property of the Client and renewal of the domain name is the Client’s responsibility. The renewal of any domain names transferred to or owned by the Client is the responsibility of the Client. Upon cancellation or termination of Client’s account, or upon Client’s failure to pay monthly hosting or fees due in full, Easy Website may no longer renew any domain names associated with the account and Client assumes sole responsibility for their renewal. Client may purchase additional domain names through Easy Website and will be billed for the domain name purchase and renewals accordingly. If Client ceases to pay monthly hosting or other fees due domain name ownership reverts back to Easy Website. Easy Website may allow domain name to expire, may renew domain name and remain the owner, or Easy Website may sell the domain name at its sole discretion and for Easy Website’s sole benefit.

26. Marketing Representations

Easy Website makes no representations as to the marketing of Client’s products, services or sales. Client’s obligation to pay fees due to Easy Website are due at time of sale of website design and hosting services and are not contingent upon Client’s marketing of said website. Client is responsible for all marketing of Client’s website. Easy Website is not responsible for marketing of Client’s website including search engine rankings.

27. Billing Policy

The initial design set-up fee is due and billed in full at the time of the original sale. (Installment payments may be accepted for the set-up fee only if agreed to in writing per the original invoice.) Monthly hosting is billed and due every month beginning 30 days from the date of the original sale. The Client hereby requests that Easy Website renew and bill monthly hosting fees every 30 days thereafter, unless the Client cancels in writing.

Monthly hosting and additional services fees may be billed on the 1st or 15th of each month to coincide with Easy Website’s billing cycles. The amount of the initial design set-up fee and monthly hosting fees are detailed on the original invoice confirming amounts of sale. Monthly hosting amounts may vary depending upon the hosting package selected by Client.

Easy Website reserves the right to change prices at any time including monthly hosting amounts and hourly design fees.

Easy Website accepts payment via wire transfer, check, credit card and EFT debit from Client’s bank account. Upon Client’s authorization of payment to Easy Website via credit card, or EFT debit payment, Client thereby authorizes all recurring monthly hosting and/or additional services fees to be charged to the same method of payment, credit card or EFT account for future charges until such authorization is withdrawn by Client in writing.

The Client may change payment methods including credit card and EFT debit payments with 30 days notice. To change payment methods Client should contact Easy Website’s billing department. Client should not email new billing information for security purposes.

Easy Website reserves the right to hold Client, its principals and authorized representative(s) jointly and severally liable for any and all amounts owed.

29. Billing Disputes

Easy Website charges up to a $25.00 fee for returned checks. If Easy Website does not receive payment in full when due, Easy Website may, to the extent permitted by the law of the state of the billing address on file for Client at the time, charge a late fee of up to 1.5% per month (18% per annum), or a flat fee of $5 per month, whichever is greater, on any unpaid balance. Easy Website may, to the extent permitted by the law of the state of the billing address on file for Client at the time account is sent to a collection agency, also charge Client for any collection agency fees and/or attorney’s fees billed to Easy Website for collecting from Client. Easy Website does not agree to, and will not honor, any limiting notations made by a Client on a check.

If Client wishes to dispute a charge Client must first contact Easy Website’s billing department and must allow 10 business days for a response. To avoid any dispute about Client’s attempt to contact Easy Website, Client must send the request in writing to:

Attn: Billing Department, Easy Website, 4839 N Ashland Ave 1W, Chicago IL 60640.

Requests may be emailed to support@easywebsite.com. If Client chooses to send request by email, a copy of the request must also be sent by mail as confirmation.

If Client initiates a credit card dispute the decision of the credit card company is made through an arbitration process and the decision of the credit card company shall be binding upon Client. In the event that Client initiates a credit card dispute, ceases paying hosting fees or other fees due, Easy Website, at its sole discretion, may suspend work on the website until the billing dispute has been resolved.

30. Termination/Cancellation of Services

Easy Website, at its sole discretion, may terminate its service and remove and discard any content, for any reason, including and without limitation, for lack of use, or if Easy Website believes Client has violated the TOS. Easy Website may also at its sole discretion and at any time, discontinue providing services, or any part thereof, with or without notice. Client agrees that any termination of access to Easy Website’s services under any provision of this TOS may be effected without prior notice and that Easy Website may deactivate or delete Client’s account and all related information files. Client agrees that Easy Website shall not be liable to Client or any third-party for any termination of services. Paid accounts that are terminated will not be refunded. Easy Website may suspend or terminate accounts, and shut down website for accounts, that become delinquent for more than 30 days, in which case Client remains responsible for any unpaid balance owed to Easy Website. Charges for monthly hosting will continue to incur for delinquent accounts until Client’s one year hosting obligation has been met even if account has been suspended or terminated. Easy Website also reserves the right to discontinue the designing of Client’s website at any time, at Easy Website’s sole discretion, with an appropriate refund to the Client. Under no circumstances is the refunded amount to exceed the amount collected by Easy Website.

If the Client cancels an account before the work is completed or site is live, a cancellation fee is retained per the Cancellation Fee and Refund Policy. Client agrees that all fees incurred and billed prior to cancellation effective date are valid and Client agrees to pay. Upon request for termination of services the website will be removed. A back-up copy of the website is not maintained by Easy Website.

Client agrees to pay all hosting fees and additional services fees owed from the time of sale until the cancellation effective date. Transferring a domain name to another provider or non-use of Client’s hosting account does not constitute termination of the account. Client must notify Easy Website in writing or via email to terminate the account services and avoid further monthly hosting charges. It is Client’s responsibility to secure confirmation from Easy Website that the request for termination has been received and no further hosting fees will be billed.

Requests for cancellation of website hosting services or additional services should be sent to the following address:

Attn: Billing Department, Easy Website, 4839 N Ashland Ave 1W, Chicago IL 60640

Requests may be emailed to support@easywebsite.com. If Client chooses to send request by email, a copy of the request must also be sent by mail as confirmation.

31. Cancellation Effective Date

Client may terminate hosting services with 30 days written notice. The effective date of cancellation is to be 30 days from the date of Easy Website’s receipt of written notice to cancel. Any monthly fees scheduled to bill after receipt of written notice to cancel but before the effective date of cancellation are valid and client agrees to pay.

If Client has not paid all design, enhancement, hosting and additional services fees due, such fees are due in full at the time of cancellation and Client authorizes Easy Website to collect any outstanding fees due, subject to the Refund Policy.

32. Cancellation Fee and Refund Policy

Refunds of the fees paid for development of the website may be issued on accounts cancelled within 90 days of the initial sale and prior to the completion of the website according to the following schedule:

A) A minimum of a 50% cancellation fee will be retained by Easy Website on cancelled accounts even if no work has been started and no content yet submitted by the Client.
B) A minimum of a 75% cancellation fee will be retained by Easy Website on cancelled accounts if work has been presented to the Client; or Easy Website has made multiple attempts to work with the Client, and Client has not responded to those attempts.
C) A 100% cancellation fee will be retained by Easy Website and no refund issued if any changes and/or modifications requested by the Client have been completed by Easy Website. No refund will be issued on any website cancelled after services have been rendered, including but not limited to, the design work having been completed and/or the website taken live.
D) 100% cancellation fee will be retained and no refund will be issued by Easy Website if Client cancels after 90 days from the initial sale.

Client agrees that a minimum cancellation fee of 50% will be retained by Easy Website on all cancelled accounts even if no work has been started. The cancellation fee is charged to compensate Easy Website for up-front expenses and services rendered, including but not limited to, costs incurred for the purchase of domain name(s) for developing the website, securing server space, creating the temporary website or space saver, employee expenses, marketing, and overhead costs.

A 100% cancellation fee will be retained by Easy Website and no refund will be issued once work has begun on any enhancements purchased, including, but not limited to, databases, programming, logos, flash, galleries, rollovers, e-commerce stores, security certificates, design time, domain names, etc. A minimum cancellation fee of 50% will be retained on cancelled expedited services. Client agrees that a minimum cancellation fee of 50% will be retained by Easy Website on all cancelled enhancement purchases if cancelled within 90 days of the enhancement sale and if work has not yet begun. No refund will be issued by Easy Website if client cancels after 90 days from the enhancement sale. Enhancements or additional services purchased after the initial sale are separate purchases and are in addition to and separate from the original sale. If a client cancels an enhancement the original sale is not cancelled.

Client agrees that there is no refund of monthly hosting fees or monthly additional services fees incurred or paid by the Client prior to cancellation date.

Client agrees that all fees incurred and billed prior to cancellation date are valid and Client agrees to pay. (See Termination).

By accepting a refund in full or refund less cancellation fee, Client agrees that the matter is settled in full and releases Easy Website, its officers, owners, members, agents and employees of any and all contractual obligations and waives all claims of any nature, including legal action, against Easy Website’s its officers, owners, members, agents and employees.

33. Account Transfer

Requests for transferring the ownership of a website or hosting account from Client to a new owner must be completed in writing by both the current account owner and the new designated owner. The transfer is not valid until a signed request is received by Easy Website in writing which is to include payment authorization and new billing account information from the new owner, documentation of the ownership transfer (purchase agreement etc), documentation of copyright transfer, and acceptance of Easy Website’s TOS by the new owner.

34. Easy Website Proprietary Rights

Client acknowledges and agrees that Easy Website’s services may contain proprietary and confidential information that is protected by intellectual- and proprietary-rights laws. Client agrees to not reproduce, duplicate, copy, sell, resell or exploit any portion of Easy Website’s services.

35. Use of Client Information

Client hereby agrees that any information or ideas submitted to Easy Website by any means may be used by Easy Website without compensation or liability to Client for any purpose whatsoever, including but not limited to, developing websites, databases, e-commerce and developing, manufacturing and marketing other products. This provision does not apply to Client content or to personal information that is subject to Easy Website’s Privacy Policy.

Client herby gives permission to Easy Website to use samples or links to Client’s custom website designed by Easy Website for marketing and advertising purposes, including but not limited to, use in Easy Website’s online portfolio. Client hereby gives permission to Easy Website to include a link to Easy Website in the footer of Client websites. Client agrees that the anchor text of the link will be determined by Easy Website, and that the link will remain visible, active, and free of the no-follow attribute for as long as the website is in use.

36. Third-Party Services

From time to time third parties may offer services or software to Easy Website’s clients, clients may request the use of third-party services or software, or Easy Website may suggest the use of third-party services or software to its clients. Use of such third-party services will be at Client’s own risk and subject to the terms and conditions of those third parties. It is Client’s sole responsibility to ensure that the use of third-party services or software complies with third-party terms of use and licenses, these Terms of Service, and any and all applicable laws. Client assumes full responsibility for, and releases Easy Website from, any and all liability associated with the use of third-party services or software. Easy Website does not represent nor warrant that use or access to any third-party services will be compatible, uninterrupted, error free, without defects or that Client will be able to access Easy Website’s services. Client also agrees that Easy Website is under no obligation to provide Client with any enhancements, updates, or fixes to make Easy Website’s services accessible through any third-party applications or services, including third party hosting services. Easy Website is under no obligation whatsoever to provide support or service for websites hosted on third party servers or non-Easy Website servers.

37. Contract Service Providers

Easy Website may contract with Contract Service Providers to complete a portion, or all of the Client’s custom website. The Client agrees not to do business directly with the Contract Service Provider, nor to remit payment to the Contract Service Provider or any Easy Website employee directly for services. All payments for services rendered must be made directly to Easy Website. Contract Service Providers are independent contractors and are required to follow company policies and procedures. Contract Service providers are provided with only the information needed to complete the design or development portion of the Client’s website and do not have access to Client’s personal information including payment information.

38. Disclaimer of Warranties

CLIENT’S USE OF Easy Website’s SERVICES IS AT CLIENT’S OWN RISK. Easy Website’s SERVICES ARE PROVIDED “AS IS”. Easy Website DISCLAIMS TO THE FULLEST EXTENT PERMITTED BY LAW ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS. Easy Website DISCLAIMS ANY WARRANTIES REGARDING Easy Website’s SERVICES INCLUDING THAT THEY WILL MEET CLIENT’S REQUIREMENTS, THAT THEY WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. Easy Website DISCLAIMS ANY WARRANTIES REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF Easy Website’s SERVICES, INCLUDING RESULTING SALES AND WEB TRAFFIC. Easy Website DISCLAIMS ANY WARRANTIES REGARDING THE MARKETING OF CLIENT’S PRODUCTS, SERVICES, SALES, OR WEBSITE. Easy Website DISCLAIMS ANY WARRANTIES REGARDING THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL PURCHASED, ADVERTISED OR OBTAINED THROUGH Easy Website’s SERVICES, OR LINKS PROVIDED BY Easy Website’s SERVICES, AS WELL AS FOR ANY INFORMATION OR ADVICE PROVIDED BY Easy Website OR OBTAINED THROUGH LINKS PROVIDED THROUGH Easy Website’s SERVICES.

CLIENT UNDERSTANDS AND AGREES THAT ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF Easy Website’s SERVICES ARE DONE AT CLIENT’S OWN RISK AND THAT CLIENT WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO CLIENT’S COMPUTER SYSTEM OR LOSS OF DATA OR OTHER LIABILITY THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL.

SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. THE ABOVE EXCLUSIONS MAY NOT APPLY TO CLIENT.

39. Limitation of Liability

CLIENT UNDERSTANDS AND AGREES THAT Easy Website, ITS SUBSIDIARIES, AFFILIATES, OFFICERS, AND EMPLOYEES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF Easy Website HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). SUCH LIMITATION OF LIABILITY SHALL APPLY WHETHER THE DAMAGES ARISE FROM THE USE OF OR INABILITY TO USE Easy Website’s SERVICES, RELIANCE ON Easy Website’s SERVICES, OR FROM THE INTERRUPTION, SUSPENSION, OR TERMINATION OF Easy Website’s SERVICES (INCLUDING SUCH DAMAGES INCURRED BY THIRD PARTIES). THIS LIMITATION SHALL ALSO APPLY, WITHOUT LIMITATION, TO THE COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES RESULTING FROM PRODUCTS OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED THROUGH Easy Website’s SERVICES OR FOR UNAUTHORIZED ACCESS TO OR ALTERATION OF CLIENT’S DATA OR TRANSMISSIONS AND ANY STATEMENTS OR CONDUCT OF A THIRD PARTY OR ANY OTHER MATTERS RELATING TO Easy Website’s SERVICES. SUCH LIMITATION SHALL FURTHER APPLY, WITH RESPECT TO THE PERFORMANCE OR NON-PERFORMANCE OF SERVICES OR ANY INFORMATION OR MERCHANDISE THAT APPEARS ON, OR IS LINKED IN ANY WAY TO Easy Website’s SERVICES.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO CLIENT.

Without limiting the foregoing, under no circumstance shall Easy Website be liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces or causes beyond its reasonable control, including without limitation, internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, floods, storms, explosions, or other casualties, illness, accidents, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non performance of third parties, or loss of or fluctuations in heat, light or air conditioning. Easy Website’s full and complete liability, for any reason whatsoever, shall be limited to the full refund of all monies paid to Easy Website.

40. Tort Claims and Other Claims

Client waives all tort claims, strict liability claims and any and all other legal and equitable claims to the extent permitted by law against Easy Website, its subsidiaries, affiliates, officers, employees and agents. The relationship between the parties is contractual in nature only. Client waives any tort claims that arise by act, or omission. Client further agrees that it may only bring claims against Easy Website in Client’s individual capacity and not as a member of a class.

41. Indemnification

Client agrees to defend, indemnify and hold harmless Easy Website, its directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees that may arise or result from any content Client submits, posts, transmits or makes available through Easy Website’s services, from any product sold by Client, its agents or employees or assigns, from any service provided or performed or agreed to be performed by Easy Website or from Client’s breach or violation of the TOS, including any obligation, representation, or warranty made herein, or Client’s violation of any rights of another. Client further agrees to defend, indemnify and hold harmless Easy Website, its directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees, arising from or related to contracts, representations, agreements, promises, etc, made between Client and third parties, or arising from or related to Client’s negligence toward third parties.

42. Notice

Unless otherwise specifically provided, all notices required or permitted by this Agreement shall be in writing and in English and may be delivered personally, or may be sent by email or certified mail, return receipt requested, to the address set forth below. If Client chooses to send request by email, a copy of the request must also be sent by mail (to the address below) as confirmation of the request.

Easy Website
4839 N Ashland 1W
Chicago IL 60640
Attn: President

43. Contact Easy Website

Client may contact Easy Website at 708-267-1064 M-F from 9:30 –5:00 CST. Client may visit our website atwww.easywebsite.com at any time.

44. Negative Comments/Slander

Client specifically agrees not to engage in negative comments or slander regarding Easy Website, including but not limited to publishing, or causing to be published, complaints or derogatory comments regarding Easy Website in any format, including but not limited to, print, newspaper, television, radio or on internet complaint sites, blogs or other public internet forums. Should there be a breach of this condition Easy Website will be entitled to liquidated damages in the amount of $2,500.00 for each publishing or posting. Further, Easy Website shall be entitled to litigate this matter, and obtain the money damages together with injunctive relief. The prevailing party to that litigation shall be entitled to an award of attorney’s fees. Easy Website reserves the right to terminate any account for any negative postings made by the account owner or its representatives, or employees.

45. Severability; Waiver

In the event that any provision hereof is found invalid or unenforceable pursuant to judicial decree or decision the remainder of this Agreement shall remain valid and enforceable according to its terms. The failure by Easy Website to avail itself of any right or enforce any obligation of this agreement shall not be deemed to be an ongoing waiver of such right or obligation or of any other right or obligation.

46. Jurisdiction

This agreement shall be governed exclusively by the laws of the State of Illinois, USA, without regard to any conflicts of law provisions thereof, as a contract entered into and performed entirely within the State of Illinois. The parties hereby expressly disclaim the application of the United Nations Convention on the International Sale of Goods. Any disputes between the parties relating to the subject of this agreement shall be submitted exclusively to the jurisdiction of the state or federal courts located in the State of Illinois, County of Cook, and the parties expressly consent to personal jurisdiction and venue therein and waive any objection based on forum non conveniens or otherwise.

47. Arbitration

Notwithstanding the foregoing, in lieu of litigation, arbitration may be used as a means of resolving disputes. Arbitration would be through a neutral third-party arbitrator to be approved by both Client and Easy Website. If any court sitting outside the United States determines that the litigation forum or arbitration provisions of this agreement are invalid, then and only then, the parties agree to settle any dispute through binding arbitration by three arbitrators, in the English language, under the commercial arbitration rules of the International Chamber of Commerce, with the location of the arbitration to be in a neutral jurisdiction as selected by Easy Website.

48. Governance

Easy Website may investigate any reported violations of this agreement, its policies or any other complaints and take any action it deems appropriate to protect its systems, facilities, Clients, and/or third parties.

49. Electronic Signatures

Selecting and submitting “accept” on the electronic copy of the TOS, submitting content through the ODP, making payment, or submitting information or documents to Easy Website so that Easy Website may perform services for the client, the same shall constitute an electronic signature as defined by Illinois’s Uniform Electronic Transactions Act, Illinois Code Ann. 46-4-101 et seq.

50. Affiliated Companies , Name Change, Assignment of Servicing

Easy Website reserves the right to subcontract services or assign the ongoing servicing and/or hosting of your account or this entire Agreement to another party at its sole discretion. This agreement shall not be affected by any change in the name of Easy Website, its DBAs or any other affiliated companies, or any condition, merger or acquisition of Easy Website and shall be automatically assigned to any successor entity of Easy Website and shall continue in effect thereafter in accordance with its terms.

51. Survival

The following provisions shall survive termination of this Agreement with no effective termination date: Sections 1, 7-9, 34-52.

52. General Information

This Agreement constitutes the entire understanding and contract between the parties and supersedes any and all prior oral or written agreements (including, but not limited to, any prior versions of the TOS). Any modifications to this agreement must be in writing and signed by an authorized officer of Easy Website. All representations not in writing are null and void. Written agreements may include, but are not limited to, emails and electronic acceptance of this Terms of Service.

Client agrees that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the use of Easy Website’s services or the Terms of Service must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles in the TOS are for convenience only and have no legal or contractual effect.